At ggbonus, we believe that gaming should always be fun — never a source of stress, financial strain, or personal hardship. Our responsible gaming program is built to keep every Filipino player in control, informed, and protected at all times.
Our Promise to You
Millions of Filipinos enjoy online gaming as a form of entertainment — from casual bingo sessions to live casino tables. At ggbonus, we want to make sure it stays that way for every single player on our platform.
Problem gambling is a real concern, and ggbonus takes it seriously. We have invested in a comprehensive suite of responsible gaming tools, trained our support team to recognise warning signs, and aligned our practices with the responsible gaming framework promoted by PAGCOR — the Philippine Amusement and Gaming Corporation — for the protection of Filipino players.
Whether you are a casual player in Quezon City or a regular bettor in Cebu, the same protections apply to you. No exceptions, no fine print — just a genuine commitment to your wellbeing.
Minimum age to play on ggbonus — strictly enforced
Responsible gaming support available around the clock
Cost to activate any responsible gaming tool on your account
Self-exclusion requests processed within 24 hours
Player Protection Tools
Every ggbonus account comes with a full set of responsible gaming controls — free, easy to activate, and effective. Here is what you have access to right now.
Set a daily, weekly, or monthly cap on how much you can deposit into your ggbonus account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define how long you want to play in a single session. When your time is up, ggbonus will notify you and give you the option to log out. You can also set a mandatory break period between sessions to help maintain a healthy balance between gaming and daily life.
Cap the maximum amount you are willing to lose over a set period. Once your loss limit is reached, your account is automatically restricted from further wagering until the limit period resets. This tool is one of the most effective ways to keep your gaming within a comfortable budget.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay aware of your activity without interrupting your experience — a small reminder that goes a long way.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended from real-money play. This is ideal if you feel your gaming is becoming more frequent than you would like, but you are not ready for a full self-exclusion.
If you feel you need a longer break, ggbonus offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is fully locked and you cannot register a new account during the exclusion period. This is processed within 24 hours of your request.
Step-by-Step
Setting up your responsible gaming controls on ggbonus takes less than two minutes. Here is how to do it.
Access your ggbonus account using your registered email and password. Make sure you are on the official ggbonus platform.
Navigate to your profile menu and select "Responsible Gaming" from the account settings panel. All tools are listed there.
Select the limit or tool you want to activate — deposit limit, session timer, cool-off, or self-exclusion — and set your preferred parameters.
Confirm your selection. Restrictions take effect immediately. If you need help at any step, our 24/7 support team is ready to assist you.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it is important to recognise the early warning signs before they escalate.
If you recognise any of the following patterns in yourself or someone you know, it may be time to take a step back and seek support. There is no shame in asking for help — in fact, it is the smartest move you can make.
ggbonus encourages all players to be honest with themselves. Our support team is trained to handle these conversations with complete confidentiality and without judgment.
Chasing losses — Continuing to play in an attempt to win back money you have already lost, often leading to larger and larger bets.
Gambling beyond your means — Spending money on gaming that was intended for rent, bills, groceries, or other essential expenses.
Losing track of time — Regularly playing for much longer than you intended, or feeling like time passes unusually fast while gaming.
Neglecting relationships — Withdrawing from family, friends, or social activities in Makati, Manila, or wherever you are based, in favour of gaming.
Mood swings tied to gaming — Feeling irritable, anxious, or depressed when not playing, or using gaming as a way to escape stress or negative emotions.
Hiding your gaming activity — Lying to family members or loved ones about how much time or money you spend on gaming.
Inability to stop — Repeatedly trying to cut back or stop gambling but finding yourself unable to follow through despite genuine effort.
Self-Assessment
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use one of ggbonus's responsible gaming tools or reach out to our support team.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever borrowed money or sold personal belongings to fund your gaming activity?
Do you find yourself thinking about gaming frequently when you are not playing — at work, school, or during family time?
Have you ever felt the need to increase the size of your bets to get the same level of excitement you used to feel with smaller amounts?
Have you ever tried to stop or reduce your gaming but found it difficult or impossible to do so?
Has your gaming ever caused conflict with family members, a partner, or close friends?
Age Policy
Under Philippine law, individuals must be at least 21 years of age to participate in casino-style gambling. ggbonus enforces this requirement without exception — no workarounds, no grey areas.
Every new ggbonus account is subject to a mandatory Know Your Customer (KYC) verification process. You will be required to submit a valid government-issued ID — such as a Philippine passport, SSS card, UMID, or driver's licence — before any real-money deposits or withdrawals are processed.
If our verification team determines that a player is under 21 years of age, the account will be immediately suspended, all funds will be returned, and the matter will be escalated to the appropriate authorities where required by law.
Minimum Age Requirement
All players must be 21 years of age or older to register and play on ggbonus. This is a legal requirement under Philippine law.
Get Help
You are never alone. ggbonus works alongside responsible gaming organisations to make sure every player has access to the help they need, when they need it.
Our dedicated responsible gaming support team is available 24/7. Reach us at [email protected] for confidential, judgment-free assistance with any gaming concern.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. PAGCOR's framework underpins the responsible gaming standards that ggbonus follows.
Gamblers Anonymous offers peer support groups and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, Davao, and other major Philippine cities.
The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions. If gambling is affecting your mental health, professional help is available through the Philippine public health system.
Sometimes the most powerful first step is simply talking to a family member or close friend. If you are based in the Philippines and feel your gaming is getting out of hand, opening up to someone you trust can make a real difference.
ggbonus participates in responsible gaming self-exclusion practices. Once you request self-exclusion, our team ensures your account is locked and that you are not targeted by any promotional communications during your exclusion period.
Play Smart, Play Safe
Gaming at ggbonus is meant to be an enjoyable experience — one that fits comfortably within your life, not one that takes it over. Set your limits, play within your means, and remember: the best session is one you walk away from feeling good about.
21+ Only | Play Responsibly | PAGCOR Framework Compliant